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PlumChoice Online PC Services, a leading provider of online technical support, is currently seeking Remote Technical Support Supervisors.
The Technical Support Supervisor works remotely, and is responsible for the daily performance and quality management of a team of Tier 1 Support Technicians providing remote support via email, phone, remote tools, and on demand client. This includes workflow, scheduling, individual performance feedback training, and meeting corporate metric goals.
Qualified candidates will have at least 2-4 years experience working in a call center/help desk environment and a minimum of one year supervisory experience managing 10-15 employees. At least one industry recognized certification (including A+, network+, MCP, MCSE, CCNA) required.
This is a remote position, and home office requirements include:
• High-speed Internet access
• Dedicated Windows-based computer with XP Pro at a minimum
• Quiet and private workspace
• Dedicated phone line – No VOIP
Interested candidates should forward resume, cover letter, and salary requirements for consideration. Thank you for your interest in PlumChoice!
PlumChoice Online PC Services is not accepting unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any employee at PlumChoice via email and/or any other form of media/method without a valid staffing agreement for this position from a designated representative of PlumChoice Recruitment will be deemed the sole property of PlumChoice. No fee will be paid in the event the candidate is hired by PlumChoice as a result of the referral or through other means.
Warning: Avoid fraudulent jobs and phishing scams, some work from home jobs and any job that asks you to pay to apply! More Info
